We have compiled answers to the most frequently asked questions from our community.
For Customers
AFROMART is a digital marketplace and delivery platform connecting African communities with local African-owned businesses. It allows you to discover, browse, and order authentic African products for delivery.
Download the AFROMART Customer App from the App Store or Google Play, create an account, browse products from local merchants, add items to your cart, and place your order. Your order will be delivered to your specified location.
We currently deliver to select areas. Please check the app for available delivery locations. We're continuously expanding our service areas.
Once you place an order, you can track its status in real-time through the AFROMART app. You'll receive updates on when your order is being prepared, picked up, and delivered.
We accept various payment methods including credit/debit cards, digital wallets, and cash on delivery (where available).
For Merchants
There are no upfront costs to join AFROMART. We earn through a small commission on completed orders. This means you only pay when you make sales!
No! The Merchant App is designed specifically for ease of use. We provide training and support to help you get started. You don't need any technical background.
The Merchant App provides a simple dashboard where you can view and manage incoming orders, update order status, and track your sales. You'll receive notifications for new orders.
Payments are made directly to your bank account on a weekly basis. You can track all your earnings and view detailed reports in the Merchant App.
We welcome all African-owned businesses including grocery stores, restaurants, fashion boutiques, beauty salons, and more. If you have products or services to offer, we'd love to have you!
For Riders
Yes! You work whenever it fits your schedule. AFROMART offers complete flexibility - you can log in and accept delivery requests whenever you're available.
Payments are made weekly, with options for faster payouts available. You'll receive competitive earnings for each delivery you complete.
You need a valid driver's license, a vehicle (car, motorcycle, or bicycle), and a smartphone. Background checks are performed for safety.
When you log in, you'll receive delivery requests with pickup and delivery locations, item details, and earnings. Accept a request, pick up the order from the merchant, and deliver it to the customer. The app provides easy navigation.
No minimum! You're completely in control. Work as much or as little as you want. There's no required number of deliveries.
Still Have Questions?
We're Here to Help
Can't find the answer you're looking for? Contact our support team.